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user support technician

Remitbee logo
  • Full Time
  • Permanent

user support technician

  • Remitbee
  • Posted 6 days ago
  • NOC: 22221
  • Location: Mississauga, ON, L4Z1H8
  • Salary: $36.00 to $38.00 hourly (to be negotiated)

Job Overview

  • Published On: Jun 30, 2026
  • Application Due: Jul 21, 2026
  • Job Type: Full Time
  • Work Term: Permanent
  • Language: english
  • Views: 2

Company Overview

  • Employer: Remitbee
  • Location: Mississauga, ON, CA

Job Description

  • Education: College/CEGEP
  • Experience: 2 years to less than 3 years

    • Asset languages

  • Dravidian languages

    • Work setting

  • Computer hardware or software retailer/wholesaler
  • Financial technology (FinTech)
  • Help desk
  • Financial management/services
  • Financial services industry

    • Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Provide customer service

    • Supervision

  • No supervision responsibility

    • Type of experience

  • Call centre

    • Transportation/travel information

  • Willing to travel cross-border

    • Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Attention to detail

    • Personal suitability

  • Efficient interpersonal skills
  • Ability to multitask
  • Time management
  • Honesty

    • Screening questions

  • Do you have experience working in this field?

    • Other

  • Use of artificial intelligence

    • Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

    • Other benefits

  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

Job Details

  • Work arrangement: Not specified
  • Work hours: 40 hours per week
  • Salary range: $36.00 to $38.00 hourly (to be negotiated)
  • Postal code: L4Z1H8

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