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guest service agent

Prestige Oceanview Hotel Prince Rupert logo
  • Full Time
  • Permanent

guest service agent

  • Prestige Oceanview Hotel Prince Rupert
  • Posted 2 weeks ago
  • NOC: 64314
  • Location: Prince Rupert, BC, V8J3L7
  • Salary: $19.10 hourly

Job Overview

  • Published On: Jun 19, 2026
  • Application Due: Jul 10, 2026
  • Job Type: Full Time
  • Work Term: Permanent
  • Language: english
  • Views: 6

Company Overview

  • Employer: Prestige Oceanview Hotel Prince Rupert
  • Location: Prince Rupert, BC, CA

Job Description

  • Education: Secondary (high) school graduation certificate
  • Experience: Will train

    • Work setting

  • Hotel, motel, resort

    • Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

    • Work conditions and physical capabilities

  • Attention to detail
  • Standing for extended periods
  • Work under pressure

    • Personal suitability

  • Client focus
  • Excellent oral communication
  • Flexibility
  • Judgement
  • Reliability
  • Team player
  • Resourcefulness

    • Employment terms options

  • Early morning
  • Evening
  • Shift
  • Flexible hours
  • Morning
  • Night

    • Employment terms options

  • To be determined
  • Day
  • Weekend

    • Health benefits

  • Health care plan
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week

Job Details

  • Work arrangement: Not specified
  • Work hours: 30 to 40 hours per week
  • Salary range: $19.10 hourly
  • Postal code: V8J3L7

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