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front desk hotel clerk

Hampton Inn & Suites by Hilton Edmonton NW/St. Albert logo
  • Full Time
  • Permanent

front desk hotel clerk

  • Hampton Inn & Suites by Hilton Edmonton NW/St. Albert
  • Posted 1 week ago
  • NOC: 64314
  • Location: Edmonton, AB, T6V0M8
  • Salary: $17.00 hourly

Job Overview

  • Published On: Jun 23, 2026
  • Application Due: Jul 7, 2026
  • Job Type: Full Time
  • Work Term: Permanent
  • Language: english
  • Views: 7

Company Overview

  • Employer: Hampton Inn & Suites by Hilton Edmonton NW/St. Albert
  • Location: Edmonton, AB, CA

Job Description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 44 hours per week
  • Education: No degree, certificate or diploma
  • Experience: Experience an asset

    • Work setting

  • Hospitality industry
  • Hotel, motel, resort

    • Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

    • Computer and technology knowledge

  • Multi-line switchboard
  • Word processing software
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet

    • Security and safety

  • Bondable
  • Criminal record check

    • Transportation/travel information

  • Own transportation

    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

    • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness

    • Employment terms options

  • Early morning
  • Evening
  • Shift
  • Flexible hours
  • Morning
  • Night
  • On call

    • Employment terms options

  • Day
  • Weekend
  • Overtime available

    • Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

    • Other benefits

  • Free parking available
  • Parking available

Job Details

  • Work arrangement: Not specified
  • Work hours: 30 to 44 hours per week
  • Salary range: $17.00 hourly
  • Postal code: T6V0M8

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